We promise you free replacement for damages for one year. If your Bachgold product is damaged during normal use — we will replace it.
Help & Knowledge — Warranty
Warranty
We stand behind our products. 365-day Bachgold® guarantee on every product — plus 30-day money-back if something isn't right for you.
365-day guarantee
365 days of peace of mind.
Bachgold® is quality.
30-Day Satisfaction
30-Day Satisfaction Guarantee
For your satisfaction.
We are confident in our products and hope you will be too. With this confidence, we have extended the free return period to 30 days.
Within this period, you can test our products. Should you have any doubts or be unsatisfied with the product, you can contact us at any time — we will assist you with the return. The purchase price will then be refunded to you.
Important note: In the event of a return, we do not cover the shipping costs. These will be deducted from the refund amount at a flat rate of €5.99.
Question about the warranty?
We will help you.
Our support is personal — we usually respond in under 24 hours. No bots, no ticket system.
